As a leading mining industry provider of production monitoring solutions for large mobile mining equipment, MineWare, a Komatsu Technology company is seeking a motivated and skilled Technical Account Manager for the Powder River Basin region based out of Gillette, Wyoming
MineWare’s data centric products are built on the Microsoft .NET framework, utilizing Microsoft SQL and open industrial communications protocols to transfer and share live and historical data, internally and with third party mining systems.
Using a combination of raw signals from machine interfaces and on-board telemetry, MineWare creates a level of machine awareness that allows for pin point accuracy, understanding and operational excellence.
As a member of the Customer Value team and working with the local business development team, you will assist with the adoption of new system deployments, coordinate ongoing support, secure annual service contract renewals and drive additional sales through service delivery. Your primary objective will be maximizing customer satisfaction. You will also provide data analysis services to demonstrate ROI, system utilization and product enhancement opportunities.
Day-to-day responsibilities of this role include:
Applicants must be qualified, self-motivated, and willing and able to travel. They will demonstrate the ability to problem solve, develop professional relationships, coordinate resources, communicate effectively, source and analysis technical data, build reports, work independently and as part of a team.
Mining industry experience is essential and the candidate must have worked on a mine site and be qualified in mining.
Willing and able to travel domestically and internationally as required. Applicant must be located in within 30 miles of Gillette, WY or be able to relocate there within 3 months of accepting the position.
If you want to be part of this growing dynamic MineWare family, apply today.
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